BEWARE: Thoroughly disappointed- faulty products and no responsibility taken
I purchased two sets and at first I thought I got a great deal until the colour started leaching in the wash. When I raised the issue with Cloudlinen, they investigated with manufacturer who insisted that it was caused by bleach or detergent in the wash. This in spite of the fact that the products were washed in colour loads with other items both of darker and similar colours and they were the only items to leach. I never use bleach products on my colours. I offered to return the products so they could be tested but this was declined. Thoroughly disappointed. Cloudlinen stated that as my complaint was for a fault and manufacturer declined to make good, there was little they could do except offer me a discount on my next purchase- no thanks, I’ll shop elsewhere and definitely not Renee Taylor products - complete waste of my money and my time.
I purchased two sets and at first I thought I got a great deal until the colour started leaching in the wash. When I raised the issue with Cloudlinen, they investigated with manufacturer who insisted that it was caused by bleach or detergent in the wash. This in spite of the fact that the products were washed in colour loads with other items both of darker and similar colours and they were the only items to leach. I use a standard detergent with which I have had no issues and never use bleach products on my colours. I offered to return the products so they could be tested but this was declined. If you’ve had a similar experience and thought it was your fault, maybe it wasn’t! Thoroughly disappointed with this outcome. Cloudlinen stated that as my complaint was for a fault and manufacturer declined to make good, there was little they could do except offer me a discount on my next purchase- no thanks, I’ll shop elsewhere and definitely not Renee Taylor - complete waste of money and my time.
Super soft and very well made, love them!
It was absolutely Beautiful!
Really great product