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Hello Customers,

Welcome to the Cloud Linen website.Please review the following Terms and Conditions carefully. Your use of the Cloud Linen website constitutes your agreement to follow these Terms and Conditions and to be bound by them (the “Agreement”).

If you require clarification of the meaning of any of these Terms and Conditions, contact us prior to making a purchase Cloud Linen reserves the right to update or modify these Terms and Conditions at any time without prior notice.


Your submission of personal information through the Website is governed by our Privacy Policy.This Agreement incorporates by reference the terms and conditions of the Privacy Policy.


If you make an order it is deemed and constitutes an offer by you to purchase the quantity of goods or services (as the case may be) for the price (including the delivery and other charges) specified on this Site at the time you place your order. We reserve the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this Site, or an error in your order. Prices of products and services and delivery and other charges displayed on this Site are current at the time of issue, but may change at any time and are subject to availability. The availability of products and services may change from time to time. We retain title to the products you order until you have made payment in full for those products, but all risk in the products will pass to you on dispatch.
All prices are GST inclusive but you are responsible for any taxes, duties or other liabilities imposed by any governmental agency, including without limitation, any customs duty, or any tax imposed by any government or government authority on any products or services acquired or ordered by you from this Site.


You must be at least 18 years old to use the Website. If you are under the age of majority in your state of residence, your parent or legal guardian must agree to these Terms and Conditions on your behalf and you may only access and use the Website with permission from your parent or legal guardian.


This site is intended for users over the age of 18. The information, services, products, and materials contained in this site, including, without limitation, text, graphics, and links, are provided on an “as is” basis with no warranty. To the maximum extent permitted by the law, Cloud Linen disclaims all representations and warranties, express or implied, with respect to such information, services, products, and materials, including but not limited to warranties of merchant ability, fitness for a particular purpose, title, no infringement, freedom from computer virus, and implied, warranties arising from course of dealing or course of performance. In addition, Cloud Linen does not represent or warrant that the information accessible via this site is accurate, complete or current. Price and availability information is subject to change without notice.


Except for information necessary to place an order, we do not want you to send to us any confidential or proprietary information through this Website. We hope that you will understand that the intent of this policy is to avoid the possibility of future misunderstandings when projects developed by Cloud Linen employees and agents might seem to be similar to creative works submitted by users. Accordingly, if, at our request, you send certain specific submissions (for example, contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Comments”), you agree that Cloud Linen  has the absolute right to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you.

You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead Serena & Lily or third parties as to the origin of any Comments. You are solely responsible for any Comments you make as well as their accuracy. Cloud Linen take no responsibility and assumes no liability for any Comments posted by you or any third party.


In no event shall Cloud Linen be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential, damages, or any damages whatsoever, even if Cloud Linen has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.


Please note despite our best efforts to accurately colour match illustrations there may be variations in colour due to image reproduction and the resolution of your computer screen. Please use colours and pictures of products as a guide only.


All care is taken to ensure that this website and data transmissions are free from viruses. However, Cloud Linen cannot guarantee that any file or program available for download and/or execution from or via this site is free from viruses or other conditions which could damage or interfere with data, hardware or software with which it might be used. It is your responsibility to scan any such data for viruses. You assume all risk of use of all programs and files on this site, and you release Best price Linen entirely of all responsibility for any consequences of its use.